We are happy to assist you with any questions regarding our services.
Our phone support is available on weekdays from 9:00 AM to 5:00 PM. Fault reports can be submitted via our support form.
We also accept fault reports during evenings and weekends via
email and the form.
When contacting support, it helps to have your customer ID or domain name (website address) ready.
Before contacting support, we recommend checking our knowledge base for answers to frequently asked questions:
FAQ.
| Day | Customer Support | Sales Support | Technical Support |
|---|---|---|---|
| Monday | 09:00 - 17:00 | 09:00 - 14:00 | 24 hours |
| Tuesday | 09:00 - 17:00 | 09:00 - 14:00 | 24 hours |
| Wednesday | 09:00 - 17:00 | 09:00 - 14:00 | 24 hours |
| Thursday | 09:00 - 17:00 | 09:00 - 14:00 | 24 hours |
| Friday | 09:00 - 17:00 | 09:00 - 14:00 | 24 hours |
| Saturday | Closed | Closed | 24 hours |
| Sunday | Closed | Closed | 24 hours |
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